Hi, I wanted to make sure there wouldn't be any confusion at the airport before I left with my folks. I called the Alaska Airlines Corporate Office for this reason. I enquired regarding booking confirmation, baggage help, and check-in time. The team patiently addressed each query and provided clear, understandable explanations. Knowing what to anticipate gave my parents greater confidence. In retrospect, it was a small step that had a significant impact. We were able to concentrate on enjoying the journey together rather than stressing about the specifics of the trip.